Privacy Policy

Dear User!

We care about your privacy and want you to feel comfortable when using our services. That is why we present you below the most important information about the principles of processing your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, or general regulation on data protection.

PERSONAL DATA CONTROLLER

Nataliia Klenk, an entrepreneur conducting business activity under the name of Fryzmaker Nataliia Klenk, entered into the Central Register and Information on Business Activity kept by the minister responsible for economic affairs and keeping the Central Register and Information on Business Activity, NIP 9571054560, Regon 380818111 with its registered office in Gdynia 81-597 at ul. Nałkowska 22 lok. 3

If you wish to contact us regarding our processing of your personal data, please write to us at the following e-mail address: fryzmaker@gmail.com.

YOUR RIGHTS

You have the right to request:

  • access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or - if applicable - Article 13 paragraph 1 letter f of the GDPR),
  • their rectification (Article 16 of the GDPR),
  • deletion (Article 17 of the GDPR),
  • restrictions on processing (Article 18 of the GDPR),
  • transfer of data to another controller (Article 20 of the GDPR).

And also the law:

  • object at any time to the processing of your data:
    • for reasons related to your particular situation – in relation to the processing of your personal data based on Article 6(1)(f) of the GDPR (i.e. on our legitimate interests) (Article 21(1) of the GDPR);
    • if personal data are processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).

Please contact us if you wish to exercise your rights. You can object to our use of cookies (which you can read about below) in particular by using the appropriate browser settings.

If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data depending on the actions you take.

1. Placing an order in the Store

For what purpose?
fulfillment of your order
On what basis?
sales contract (Article 6, paragraph 1, letter b of the GDPR) legal obligation related to accounting, obliging us to process your personal data (Article 6, paragraph 1, letter c of the GDPR)
How long?
for the duration of the above-mentioned contract until our legal obligation related to accounting expires
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(for more information, see the last table in this section)
What happens if you do not provide your data?
you will not be able to place an order

2. Contacting us (e.g. to ask a question)

For what purpose?
handling your inquiries or reports
On what basis?
a contract or actions taken at your request to conclude it (Article 6, paragraph 1, letter b of the GDPR) – if your inquiry or notification concerns a contract to which we are or may be a party our legitimate interest in processing your data for the purpose of communicating with you (Article 6, paragraph 1, letter f of the GDPR) – if your inquiry or notification is not related to the contract
How long?
for the duration of the contract binding us or – if the contract is not concluded – until the expiry of the claims period – see the last table in this section* until the expiry of the claims period – see the last table in this section – or until we take into account your objection to processing*
in addition, your data will be processed until the expiry of the period in which claims can be pursued - by you or by us
(for more information, see the last table in this section)
What happens if you do not provide your data?
we will not be able to respond to your inquiry or report
* whichever is applicable in a given case and whichever occurs earliest

3. Browser settings or other similar action allowing analytical activities

For what purpose?
analysis of how you use and navigate the Store's website in order to adapt the website to the needs and behavior of Users
(read more about this in the "Analytical Activities" and "Cookies" sections of the Privacy Policy)
On what basis?
our legitimate interest in processing data for the purpose stated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until the cookies used for analytical purposes expire or are deleted by you*
What happens if you do not provide your data?
We will not take into account your preferences regarding the use of the Store in our work on its development
* whichever is applicable in a given case and whichever occurs earliest

4. Your consent to receive marketing content from us (e.g. information about special offers)

For what purpose?
sending marketing information, especially special offers
On what basis?
Your consent to our marketing activities (Article 6, paragraph 1, letter a of the GDPR)
How long?
until you withdraw your consent – ​​remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful.
in addition, your data will be processed until the expiry of the period in which claims can be pursued - by you or by us
(for more information, see the last table in this section)
What happens if you do not provide your data?
you will not receive our marketing materials, including information about our special offers

5. Taking action or failing to take action that may give rise to claims related to the Store or our services

For what purpose?
determining, pursuing or defending any claims related to the concluded contract or the services provided
On what basis?
our legitimate interest in processing personal data for the purpose indicated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until the limitation period for claims expires or until we take into account your objection to processing*
What happens if you do not provide your data?
inability to establish, pursue or defend claims
* whichever is applicable in a given case and whichever occurs earliest

DATA PUBLISHING

If you decide to publish a comment, its content and your signature will be visible to other users of the Store.

We do not disclose your email address to other users – unless you do so yourself.

ANALYTICAL ACTIVITIES

As part of the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - in relation to you, this will happen if you allow such activities. As part of the analysis, we will take into account the way you move around the Store - for example, how much time you spend on a given subpage or where you click in the Store. Thanks to this, we can adjust the layout and appearance of the Store and the content posted in it to the needs of Users.

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable law, including connection encryption using an SSL certificate.

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

  • are saved in the memory of your device (computer, telephone, etc.);
  • do not cause any changes to your device settings.

In this Store, cookies are used for the following purposes:

  • statistical

To learn how to manage cookies, including how to disable them in your browser, you can refer to your browser's help file.

    Cookies will not be processed by us longer than 15 minutes from the last visit to the Store.

    Using the appropriate options in your browser, you can at any time:

    • delete cookies,
    • block the use of cookies in the future.

    In such cases, we will no longer process it.

    EXTERNAL SERVICES / DATA RECIPIENTS

    We use the services of external entities that support us in running our business. We entrust them with processing your data - these entities process data only on our documented instructions.

    Below you will find a list of recipients of your data:

    ACTION DATA RECIPIENTS TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
    any action in connection with the Store sales software provider there is no place
    being on the Store website with settings that allow analytical activities entity enabling analytical activities on the website there is no place
    placing an order in the Store payment provider there is no place
    the entity delivering the product to you - unless you have chosen the personal collection option there is no place
    supplier of standard office software (including e-mail boxes) there is no place
    wholesaler there is no place
    accounting office there is no place
    entity providing the installment system there is no place
    using the online chat available in the Store the entity providing online chat available in the Store there is no place
    taking part in a satisfaction survey about our services or products entities enabling the posting of opinions about the Store or products and their comparison there is no place
    contacting us (e.g. asking a question) supplier of standard office software (including e-mail boxes) there is no place

    And in addition:

    relevant public authorities to the extent that we are obliged to provide them with data.